Marketing Success Manager

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A National Management Company, specializing in Self Storage facilities, has an opening for a full-time Marketing Success Manager. This position will be located in our corporate offices in Memphis, TN. The salary for this position is $40,000 / yearly, exempt.

Essential Duties and Responsibilities:

· Drive marking objectives by managing daily marketing campaigns

· Lead end-to-end development of marketing planning and programs – from strategy, briefing, alignment, leadership approval, engagement/communication to property, execution and evaluation

· Attend and lead meeting with vendors, owners, leadership and operations team as needed

· Attend assigned trade shows representing the company

· Coordinate the planning and execution of online and offline marketing initiatives, integrating online and new media, email, print, direct mail, social media, company websites, SEM/SEO strategy development, brand awareness and drip marketing initiatives.

· Strategically manage projects to generate insights, prioritize business questions/needs and make recommendations

· Recommend changes to current operating processes and procedures

· Translate consumer insights and learnings into relevant marketing outcomes

· Responsible for monthly tasks including but not limited to:

   - Coordinating addition, management, and removal of properties to domain system for vanity domain management

   - Coordinating addition, management, and removal of properties to aggregator partners – including but not limited to: Storage Front, Find Local Storage, Sparefoot, Storage.com

   - Coordinating addition, management, and removal of properties to website partner

   - Coordinating addition, management, and removal of properties to advertising program – including but not limited to: Pay Per Click and Facebook.

   - Coordinating addition, management, and removal of properties to tracking number provider

   - Coordinating addition, management, and removal of properties to reputation management program

· Assist with logo design creation

· Assist with and developing property-level marketing program

· Content creation and distribution of monthly blogging and quarterly newsletter

· Oversight in a variety of vendor relationships to improve the performance of the below vendors (not limited to this list):

   - Website Provider (Go Local Interactive)

   - Print Marketing Vendor (Creative Blend Design)

   - Vanity Domain Management (1 and 1 Ion)

   - Tracking Number (Marchex)

   - Aggregators (listed above)

   - Professional Photography (LCP 360)

   - Reputation Management (Reputation.com)

· Create, monitor, and respond to marketing thread on Marketing Teams channel

· Prepare, create and communicate reports to gain executive approvals and drive team member engagement

· Attend required operational meetings as directed by Supervisor

· Develop and present training materials to the operations team and at a property level, as directed Supervisor

· Maintain compliance with all company policies and procedures

· Perform other related duties and complete projects as assigned by Supervisor

· Displays Core Values of: Leadership, Teamwork, Integrity, Excellence, Dedication, Communication

Supervisory Responsibilities:

 There are no supervisory responsibility within this position.

Required Skills/Abilities:

· Must be able to speak publicly for presentations at trade shows or company meetings

· Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers

· Excellent computer proficiency (MS Office – Word, Excel and Outlook)

· Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

· Demonstrated ability to work both independently and in a team environment, and excellent interpersonal skills to engage with complex multicultural cross-functional teams in order to achieve business objectives

· Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

· Exhibit leadership qualities – A “can-do” perspective, confidence, a strong work ethic, effective communication skills

· Lead cross-functional initiatives with sales, marketing, business operations, and executive leadership within tight deadlines

· Excellent problem-solving skills to work through multi-step projects to completion

· Excellent critical thinking skills in order to see “big picture” concepts and help identify areas for improvement

· Excellent project management skills to maintain project status and continue projects towards completion

· Excellent data analysis skills for report compilation and identifying trends

Education and Experience Requirements:

· Bachelor’s degree preferred or equivalent work experience

· Sales and Marketing background and experience highly preferred

· Training and presentation experience preferred

· Experience with InDesign highly preferred

Location: Memphis, TN
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