Full-time Insurance Analyst

Cordova, TN

A National Management Company, specializing in Self Storage facilities, has an opening for a Full-time Tenant Insurance Analyst for our home office in the Cordova, TN 38016 area. 

Pay will be $18/hr 

Overall Responsibility: Reporting to the VP of Marketing, the Tenant Insurance Analyst will be responsible for driving increased tenant insurance revenue for properties.  

Primary Functions: 

  • General program management, account set-up and maintenance 

  • Interaction with tenant insurance vendors 

  • Monthly reporting on objectives, and support of other day to day activities and tasks 

  • Coordinating addition/removal/accuracy of participating properties to tenant insurance program 

  • Ensure the compliance to state insurance regulations 

  • Monthly review of Non-Confirming Transactions 

  • Updating insurance clause of lease 

  • Follow up to determine completion of vendor initial training for all new hires 

  • Coordination of license renewal and communication of renewal to properties 

  • Monthly review of team members who need to complete SBOA annual training 

  • Ensure tenant participation 

  • Coordination of New Management Letters for takeover of existing properties 

  • Coordination of carrier change letters to currently insured tenants of new properties 

  • Coordinating Mandatory Roll Out Letters 

  • Assistance with material ordering 

  • Coordination of claims documentation between property and vendor 

  • Assisting with special claims decisions 

  • Quarterly review of claims document 

  • Annually charge participation fee 

  • Monthly review of one property financials (per state) to ensure components are in place 

  • Monthly creation of OPP ASM Management Fee invoice 

  • Identifying, outlining, and managing process improvement with Doorswap 

  • Identifying, outlining, and managing process improvement with vendor 

  • Identify underperforming properties and/or team members to determine additional training needs 

  • Creating, monitoring, and responding to tenant insurance thread on TEAMS 

  • Prepares reports by collecting, analyzing, and summarizing information then communicating report analysis to team members 

  • Perform related duties as assigned by supervisor 

  • Maintain compliance with all company policies and procedures 

  • To obtain full-time hours per week, other responsibilities will include, assistance to our accounting team and general administrative and office functions

Required Skills/Abilities:  

  • Highly organized with effective time management skills 

  • Excellent verbal and written communication skills  

  • Ability to work under pressure and meet deadlines 

  • Ability to work independently and carry out assignment to completion 

  • Problem solving and critical thinking skills required 


Education and Experience Requirements: 

  • High school diploma or GED required 

  • 1-3 years of experience in an insurance related position 

  • Experience with storage management or property management preferred 

  • Proficient in Microsoft Word (MS Office, Excel and Outlook) 


Physical Requirements: 

  • The ability to sit for prolonged periods of time working at a desk on a computer 

  • The ability to constantly operate a computer and other office equipment 

  • The ability to communicate, converse with and express information in person, by phone and through other technology 

  • The ability to maintain a regular and punctual schedule 

  • The ability to travel by car or airplane up to 5%